The team's trainer was not immediately available as he was on the ice tending to an injured player when he heard shouts from the dressing room.
Palfreyman's mom, who is a nurse was in the stands. She made her way to the dressing room while the team's trainer started chest compressions. Resuscitation attempts were completed by medical staff, but they were unsuccessful. Palfreyman was transported to a local medical facility via ambulance with a "weak pulse",where he was later pronounced deceased. His passing came suddenly and an autopsy was completed determine cause of death, but no cause has been released at this time.